ChristianaCare Designs its Personal Telehealth Platform for Amazon Alexa

ChristianaCare Designs its Personal Telehealth Platform for Amazon Alexa

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By Eric Wicklund

– A Delaware well being system has personalized an Amazon Alexa mHealth app to offer sufferers personalised care administration info at dwelling.

Wilmington-based ChristianaCare introduced this week that the Dwelling Care Coach mHealth app shall be prescribed for dwelling care sufferers to make use of on the voice-enabled digital assistant platform. The app was designed at ChristianaCare’s Well being & Know-how Innovation Heart.

“We have now a daring imaginative and prescient of the long run: All care that may be digital shall be digital, and all care that may be accomplished within the dwelling or in the neighborhood shall be accomplished within the dwelling or in the neighborhood,” Janice Nevin, MD, MPH, CEO of the three-hospital well being system, mentioned in a press launch. “Partaking sufferers digitally is extra necessary than ever proper now, as it should assist them attain their well being objectives, enhance their expertise, and form the way forward for well being care as we all know it.”

With healthcare suppliers adopting telehealth and distant affected person monitoring platforms to increase care into the house, they’re on the lookout for instruments that may information sufferers alongside a care path and preserve them in contact with their care suppliers. They’ve been protecting an in depth eye on the evolution of digital assistants like Alexa, Cortana and Siri for the previous couple of years.

Final yr, Amazon introduced that Alexa helps HIPAA-compliant providers and shaped a workforce of healthcare suppliers to develop healthcare makes use of for the platform.

Now others are leaping onto the bandwagon.

“Voice assistants are in tens of millions of properties within the US,” Randy Gaboriault, ChristianaCare’s chief digital and data officer, mentioned within the press launch. “By leveraging this expertise, we’re creating a brand new mannequin of care inside sufferers’ properties to assist one of the best well being outcomes attainable.”

Lowell Basic Hospital has additionally custom-tuned the linked well being platform to fulfill affected person wants.

Final yr, the Massachusetts-based hospital partnered with digital well being firm Frontive to design an app that enables sufferers recovering at dwelling from knee surgical procedure to entry personalised care administration info.

“Our sufferers typically get pages and pages of discharge directions that we’re not even positive they learn,” Barbara Viens, the hospital’s director of orthopedic providers, instructed mHealthIntelligence. “There’s numerous info there that we go over with them whereas they’re within the hospital, however as soon as they go away that reference to them is gone.”

“We’re giving these sufferers the chance to take management of their care at dwelling,” she mentioned. “I feel it will assist fill within the gaps in care that result in hospital readmissions. It’s private to the affected person. It may be their coach. However you need to be clear about what you anticipate from the expertise and what you’re going to get. The affected person needs to know what the affected person needs to know.”

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